Free shipping on orders over $35!
Frequently Asked Questions
Orders
When your order ships we send an email with your tracking number and order details. If you did not receive the email, we can help track your order — just send us an email: contact us
No problem! We'll re-send your order confirmation. Just send us an email: contact us
Yes, you can cancel your order if it has not shipped yet. If your order is in transit, once it arrives, we can process a return for a full refund.
If you need to change the products on your order, contact us.
You can update the address on your order if it hasn't shipped yet, just contact us.
Payments
We accept American Express, Visa, Mastercard, Discover, Apple Pay & Google Pay.
As of now, we do not accept payment by invoice. We only accept online payments.
Products
We print on Fujicolor Crystal Archive Paper: a semi-gloss paper with vibrant colors, sharp details, and excellent skin tones. Surface appears and feels smooth with soft texture that helps reduce fingerprint marks. The prints have a lustre finish which provides protection from fingerprints and slight scratches as well as provides a slightly matte appearance. These prints last over 100 years in typical home display and 200 years in dark storage without fading.
Our framed prints are made from solid wood and come in black, white and oak with a naturally rich finish and grain. We take extra care to ensure your framed print is free of flaws and meets the highest standard. Black & white frames are 1.25” inches wide. Oak frames are 0.75” inches wide. All framed prints come with a single white matte. Acrylic protects the surface of your framed print. Our framed prints arrive ready-to-hang with a paper backing and wire hanger.
The sizes listed for our Framed Prints are the size of the inner opening of the frame. Thus, the final product will be a bit larger than the listed size. Black & white frames are 1.25” inches wide (on both framed edges), while Oak frames are 0.75” inches wide (on both framed edges). For example, a 20" x 30" black framed print's total size is 22.5" x 32.5".
Yes, contact us with your request, and we'll send a quote.
Unframed prints are shipped flat and packed securely to prevent damage while in transit.
Returns
We accept returns! Just reach out within 14 days of the order's delivery. Once the print(s) are received, we'll issue a full refund.
You'll just need to cover the return shipping costs.
We don't accept exchanges. Simply return your order and place a new separate order with the items you'd like.
Oh no! This happens from time to time. Just contact us, and we'll ask your for photos of the damage. Upon receipt, we'll send a free replacement for products damaged during shipment.`
We'll get to the bottom of it, just contact us.
Once your return is received, we'll process a full refund. Refunds are always applied to the original form of payment and typically arrive in your account in 7 to 10 days.
Shipping
If you have not received your order, contact us, and we'll get to the bottom of it.
Delivery usually takes 5 to 10 days. Unframed prints are typically ready to ship in 1 day.
Shipping is free on orders over $35. Otherwise, shipping cost is calculated at checkout depending on the items you've chosen.
We typically ship via UPS, or Fedex for larger items.
When your order ships we send an email with your tracking number and order details. If you did not receive the email, we can help track your order— just contact us.
We do not currently ship outside of the United States.